Privacy Policy | سياسة الخصوصية

This Privacy Policy governs the website operated at <NEJOUM URL>, the related information practices, and any other electronic services or applications ("Electronic Services") provided by Nejoum Al Jazeera Car Auctions LLC, a company registered in the United Arab Emirates (referred to in this policy as "Nejoum").

Certain logistics services provided to Nejoum customers may also be connected with services offered by NEJOUM, Inc., a company registered in the United States of America. NEJOUM, Inc. is an independent company that provides towing, storage, title transfer, and vehicle shipping services within the United States.

By submitting your personal information through our website or by using any of our Electronic Services, you acknowledge that Nejoum Al Jazeera Car Auctions LLC may collect and process your personal information for the purposes of providing auction services and facilitating the purchase and shipment of vehicles, as described in this Privacy Policy.

In limited circumstances, certain customer data may be used when necessary for specific operational purposes, such as vehicle title transfer procedures or international shipping arrangements associated with services provided by NEJOUM, Inc.

"Personal Information" means any information relating to an identified or identifiable natural person, such as name, address, email address, telephone number, or any other information that may be used to identify an individual.

This Privacy Policy does not apply to the practices of companies or entities that are not owned or controlled by Nejoum, nor does it apply to individuals who are not employed by or under the management of Nejoum.

We collect personal information when you register with us or when you use our Electronic Services.

When creating an account or registering on the website, we may request certain personal information, such as your name, address, email address, telephone number, trade license information, driver's license information, payment information (if applicable), and any other financial or identifying information that may be required to provide our services. Once you register with us and use our services, your identity is no longer anonymous to us.

We also collect information relating to transactions conducted through our platform, including information related to the vehicles or items on which you place bids, purchase, or sell through Nejoum's services.

In addition, we may automatically receive and record certain information in our server logs when you use Nejoum's websites or digital services. This may include information related to user sessions, Internet Protocol (IP) address, device or browser information, and cookie data, where your device is configured to accept cookies. For more information, please refer to the section below titled "Cookies."

We use the information we collect for the following purposes:

• To communicate with you and manage your account on the platform;
• To enable you to use Nejoum's auction, bidding, buying, and selling services;
• To facilitate title transfer procedures for vehicles or items that you purchase or sell;
• To provide shipping or logistics-related services where applicable;
• To improve the quality of our Electronic Services and user experience; and
• To comply with applicable laws and regulations relating to purchase, sale, and related services.

Nejoum does not rent, sell, or share personal information relating to you with individuals or companies that are not affiliated with it, except where such sharing is necessary to provide the services you have requested, when we have your consent, or in the circumstances described below:

The website operated at <NEJOUM URL> is run and hosted within the United Arab Emirates by Nejoum Al Jazeera Car Auctions LLC. Personal data collected through the website or the Electronic Services is stored and processed within systems and infrastructure hosted in the United Arab Emirates.

However, limited data may be shared when necessary with entities outside the United Arab Emirates for specific operational purposes as described in this Privacy Policy. Such sharing---where required---will be limited to the data necessary to carry out the relevant procedure (such as vehicle title transfer or shipping arrangements) and does not necessarily mean that the data will be hosted or stored outside the United Arab Emirates.

By visiting our website, using our Electronic Services, or providing us with your personal data, you acknowledge that your data may be collected, processed, and stored within the United Arab Emirates in accordance with this Privacy Policy and applicable laws.

If you are accessing the website from outside the United Arab Emirates, please note that you may be transferring your personal data to the United Arab Emirates. By using the website or submitting your data, you consent to:

• The collection and use of your personal data for the purposes described in this Privacy Policy; and
• The transfer, processing, and storage of your personal data in the United Arab Emirates in accordance with applicable laws and regulations.

We may use small text files known as "Cookies", which are stored in the internet browser on your device. A cookie itself does not contain direct personal information; however, it may enable us to associate your use of Nejoum's websites or Electronic Services with information that you have previously provided to us. Cookies cannot read data from your device's hard drive or access cookies created by other websites.

We may use cookies to analyze website usage patterns and track visitor movement within Nejoum's websites or Electronic Services in order to improve website performance and enhance user experience. Nejoum does not use cookies to track your use of third-party websites. In addition, certain third-party analytics tools, such as Google Analytics, may be used to help us understand how users interact with the website and to improve the services provided.

We also use secure cookies to authenticate a user's identity after logging into their account on the website or Electronic Services. Access to the "Members Area" of our website is not possible without accepting these cookies; therefore, you may not be able to bid on Nejoum UAE auction listings without enabling them.

Accepting login cookies allows you to access the Members Area and use the related services. However, some features or services (such as creating customized vehicle searches) may not function fully or conveniently if certain other cookies are disabled.

You may manage or disable cookies through your internet browser settings. You may also configure your browser to notify you before accepting any cookie, allowing you to decide whether to accept or reject each cookie individually. Please note, however, that disabling certain cookies may affect the functionality of specific features of the website or Electronic Services.

We reserve the right to send you certain communications related to our services or your account with us, including---without limitation---account-related notifications, service announcements, and administrative or operational messages necessary for managing your account and your use of our services.

These communications are considered an essential part of the services we provide. Accordingly, it may not be possible to opt out of receiving certain communications while your account remains active with us.

By creating an account or using our services, you agree to receive such service-related communications. If you choose not to receive these communications, this may affect your ability to continue using certain services or accessing your account.

We may retain information associated with your account in our databases after your account has been terminated for the period necessary to fulfill legitimate purposes related to the provision of services, compliance with legal and regulatory obligations, resolution of disputes, or enforcement of agreements with users, to the extent permitted by applicable law.

Once the need to retain such information for the purposes described above has ended, we will delete or anonymize the data in accordance with our established data retention procedures.

You may request access to the personal data we hold about you, or request that it be updated, corrected, deleted, or that its processing be restricted, to the extent permitted by applicable laws and regulations. To submit any such request, please contact us via email at: <NEJOUM EMAIL>.

We may request additional information to verify your identity before processing your request. In certain cases, we may retain some data where necessary to comply with a legal or regulatory obligation, or for the purposes of establishing legal rights, resolving disputes, or enforcing agreements.

We place great importance on protecting your personal information and implement appropriate technical and organizational security measures to safeguard such information from unauthorized access, use, disclosure, modification, or destruction.

Access to personal information relating to you is restricted to employees or contractors who reasonably need such access for the purpose of providing services or performing their job responsibilities.

We also maintain a combination of physical, electronic, and procedural safeguards that comply with our legal obligations to protect the personal information we collect.

If we become aware of a security breach that may affect your personal information, we may notify you electronically so that you can take appropriate protective steps. By using this website, our Electronic Services, or by providing us with personal information, you agree that we may communicate with you electronically regarding security, privacy, or administrative matters related to your use of the website or services.

We may post a notice on our website in the event of a security breach and may also send a notification to the email address you have provided. Depending on the laws applicable in your place of residence, you may have the right to receive written notification of a security breach. To request a free written notification in such circumstances (or if you wish to withdraw your consent to receive electronic notifications), you may contact us at: <NEJOUM EMAIL>

Although we take reasonable steps to protect your personal information, no method of data transmission over the internet or electronic storage technology can be guaranteed to be 100% secure.

Among the security measures we implement are the following:

We may update this Privacy Policy from time to time. When any changes are made, we will update the revision date indicated at the beginning of this document.

If we make material changes to the way we collect, use, or disclose personal information, we may notify you through appropriate means or obtain your consent where required by applicable law.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect the information we collect. Your continued use of the website or any Electronic Services after any modification to this policy has been posted will constitute your acceptance of such changes and your agreement to be bound by them.

If you have any questions, inquiries, or comments regarding this Privacy Policy or the manner in which your personal information is collected or used, please contact us at the following email address:

<NEJOUM EMAIL>

We will make reasonable efforts to respond to your inquiries and address your requests as promptly as possible.